We want you to be 100% satisfied with everything you buy from by Duke Brothers Ltd. If you would like to return an item to us you may do so within 14 days of receiving it subject to terms and condition policy (see terms and conditions).

Unfortunately, we cannot accept returns on beds or mattresses that have been slept on for hygiene purposes. Any return service will have to be made via your own carrier service providers.

Each bed, headboard and mattress is only manufactured upon each order placed, if for any reason you have had a change of heart and wish to cancel your order, there are cancelation charges as per our terms and conditions.

If you wish to cancel your order then please let us know by sending us a message via our contact us page with your order number and reason for cancellation and we’ll look into it straight away. is a service provided by Duke Brothers Ltd a British company registered in the United Kingdom.