Delivery Tab
Free premium delivery to England and Wales.
Estimated Delivery Times are displayed next to each individual product, e.g. 3 to 10 days. Once your order is ready for delivery our customer care team will contact you to personally book you in for your delivery. Your delivery date and time slot will then be secured. On the day of delivery, our drivers will call you to confirm as or pm delivery.
Can I Track My Order?
Yes, of course, you can. Once your order has been confirmed we will send you an email with a link to our Order Tracking page so you can monitor your order's progress.
Can I Return a Bed, Mattress or Headboard If I Don’t Like It?
We want you to be 100% satisfied with everything you buy from Bedz by Duke Brothers Ltd. If you would like to return an item to us you may do so within 21 days of receiving it (see terms and condition). Unfortunately, we cannot accept returns on beds or mattresses that have been slept on for hygiene purposes. There return serve will have to be made via your own carrier service providers.
If you think that there is a manufacturing fault with your new bed or mattress then please let us know by sending us a message via our contact us page with your order number, details and any pictures of the issue and we’ll look into it straight away.
Estimated Delivery Times are displayed next to each individual product, e.g. 3 to 10 days. Once your order is ready for delivery our customer care team will contact you to personally book you in for your delivery. Your delivery date and time slot will then be secured. On the day of delivery, our drivers will call you to confirm as or pm delivery.
Can I Track My Order?
Yes, of course, you can. Once your order has been confirmed we will send you an email with a link to our Order Tracking page so you can monitor your order's progress.
Can I Return a Bed, Mattress or Headboard If I Don’t Like It?
We want you to be 100% satisfied with everything you buy from Bedz by Duke Brothers Ltd. If you would like to return an item to us you may do so within 21 days of receiving it (see terms and condition). Unfortunately, we cannot accept returns on beds or mattresses that have been slept on for hygiene purposes. There return serve will have to be made via your own carrier service providers.
If you think that there is a manufacturing fault with your new bed or mattress then please let us know by sending us a message via our contact us page with your order number, details and any pictures of the issue and we’ll look into it straight away.